Refunds & Returns
Our job is to make you happy! If you're not satisfied with your order, let us know what we can do to make it right. You can view our company's refund, return & exchange policies below:
If you return your unused item within 14 days, you are eligible for a full refund. If you do not want to return your item, or 14 days have passed, you may be eligible for a partial refund. Please note that a "full refund" implicates the price that you paid, minus any taxes or shipping fees.
- Refunds generally take 2-3 business days to appear in your bank account after being issued.
Situations Refunds Won’t Be Provided In:
- Customer submits the wrong address & does not contact us before shipment in order to change it.
- An order is delivered to a customer’s address (according to tracking information) and is stolen from their property.
- A customer decides they want to cancel their order, and does not contact us before shipment.
Order cancellations can be provided as long as your order has not yet been shipped. Please contact us as soon as possible, as we cannot cancel orders that have already been shipped.